Who is responsible for your data

BIOPIX d.o.o. Breza, Podkamenjača 80, 71370 Breza, Bosnia and Herzegovina. For any questions about your data, write to info@biopix.ba or call +387 62 336 982.

What data we collect

When you send us an enquiry through the contact form, we receive the data you entered yourself:

• your full name,
• your email address,
• your phone number, if you provide it,
• the service or package you selected and the text of your message.

Why we use it

We use this data only to answer your enquiry, prepare a quote and, if we reach an agreement, carry out the work. We do not use it to send you advertising without your consent, and we do not sell it or pass it on to third parties for marketing purposes.

How long we keep it

We keep enquiries for as long as needed to respond and for any resulting cooperation. Enquiries that do not lead to cooperation are deleted no later than 12 months after our last communication. Data from contracts and invoices is kept for the periods required by law.

Who else has access

Messages sent through the form pass through the servers of our hosting provider and email service, which process them only to deliver the message. The website also uses third-party services:

• Google Analytics - anonymous visit statistics (number of visitors, pages viewed), using cookies;
• Google Maps - maps showing the locations of our LED screens;
• Google Fonts and cdnjs - loading fonts and icons.

When this content loads, your browser sends technical data such as your IP address to these services. You can block or delete cookies in your browser settings.

Your rights

You can at any time ask to see the data we hold about you, have it corrected or deleted, or withdraw your consent to its processing. Simply write to us at info@biopix.ba. If you believe your rights have been violated, you can contact the Personal Data Protection Agency of Bosnia and Herzegovina.